uuok1 Privacy Policy — Your Data Is Our Responsibility

1Types of Information Collected

When creating an account and using services on the uuok1 platform, we may collect various types of information. This information is divided into two main categories:

1.1 Directly Provided Information

When you fill in information on our platform yourself, we collect the following:

• Identity Information: Full name, date of birth, national ID or passport number (for identity verification).
• Contact Information: Email address and mobile number — required for account verification and important notifications.
• Financial Information: Details related to bKash, Nagad, Rocket, Upay or bank accounts — for transaction processing purposes only.
• Account Information: Username and password — stored in encrypted form, not readable in plain text.

1.2 Automatically Collected Information

When you visit our website, some information is collected automatically:

• Device & Browser Information: IP address, browser type, operating system, and device model.
• Usage Information: Which pages were visited, session duration, and click patterns — used to improve service quality.
• Cookie & Session Data: Cookies are used to remember your preferences and ensure site functionality (details in section 7).
• Geographic Location: Country and region-level information — for displaying local services and relevant content.

2Purpose of Data Use

uuok1 uses collected information only for specific and legitimate purposes. The main reasons for our data use are detailed below:

3Data Storage & Security

3.1 Security Measures

uuok1 uses industry-standard technologies and processes to protect your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured through SSL encryption, making it completely impossible for third parties to read.
• Secure Servers: All data is stored on secured and controlled servers. Security is ensured at both physical and digital levels.
• Password Hashing: Your password is never stored in plain readable form — advanced hashing algorithms are used.
• Limited Access: Only authorized staff can view your information on a need-to-know basis — full data is not open to everyone.
• Regular Security Reviews: Our security infrastructure is regularly tested and updated so that protection remains effective against new threats.

3.2 Data Retention Period

uuok1 retains your information only for as long as it is necessary. All information is stored while the account is active. Even after an account is closed, some information may be kept for a specified period for legal obligations, dispute resolution, and fraud prevention purposes. Once the period ends, data is securely deleted or anonymized.

4Data Sharing & Disclosure

uuok1 does not sell, rent, or commercially distribute your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical support, and security verification. Strict confidentiality agreements are in place with these partners, and they may only use the information for their specific assigned tasks.

4.2 Legal Requirements

If disclosure of information is legally required under a court order, a lawful request from a government authority, or applicable law, we will be obligated to provide the relevant information.

4.3 Business Transfers

If a merger, acquisition, or asset transfer occurs in uuok1's business operations, user information may be part of that process. However, the new owner will also be required to comply with this privacy policy, and users will be notified in advance.

5Your Rights Regarding Your Data

uuok1 believes that every user should have control over their own information. To that end, we ensure the following rights:

• Right to Access: You can request from us at any time to find out what information we are storing about you.
• Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances — such as when closing your account — you can request that your information be deleted, to the extent possible within legal obligations.
• Right to Restriction: You can request that the processing of your information be limited in specific cases.
• Right to Portability: You can request to receive your information in a structured, commonly readable format.
• Right to Object: You can object to the use of your information for specific purposes, particularly in the case of marketing communications.

To exercise any of the above rights, contact our support team at: [email protected] — we provide assistance in Bengali and English 24/7 and will process your request as quickly as possible.

6Protection of Payment & Financial Information

Financial information is highly sensitive, so uuok1 takes the utmost care in this regard.

6.1 Payment Method Security

bKash, Nagad, Rocket, Upay, and bank transfers are used for deposits and withdrawals on our platform. Every transaction is completed through SSL encryption. During payment processing, financial information is exchanged directly with the relevant payment provider — we never store your mobile banking PIN or bank password.

6.2 Monitoring Suspicious Transactions

To keep your account secure, we automatically monitor unusual transaction patterns. If any suspicious activity is detected, we immediately send you a notification and, if necessary, temporarily secure the account.

7Cookies & Tracking Technologies

The uuok1 website uses cookies to function properly and to improve your experience.

7.1 Types of Cookies

• Essential Cookies: Without these, the website cannot function properly. They are essential for maintaining login sessions and ensuring security.
• Analytics Cookies: Used to understand how many users visit each page and how the site is being used — this information is collected anonymously.
• Preference Cookies: Remember language preferences, display settings, and similar choices to provide a more convenient experience on future visits.

7.2 Cookie Controls

It is possible to disable cookies from your browser settings. However, keep in mind that turning off essential cookies may limit some site functionality, particularly login and account management.

8Protection of Minors' Information

uuok1 is a platform for users aged 21 and above only. We never knowingly collect, store, or process the information of any underage person.

Age verification is mandatory during the registration process. If it comes to our attention that information of an underage person was collected by mistake, we will immediately delete that information and close the associated account.

If you believe that an underage person is using our platform, please contact us at: [email protected]

9Policy Changes & Updates

uuok1 may update this privacy policy from time to time. Changes may be prompted by new technology, changes to services, or legal requirements.

For any significant changes, we will publish a notice on the website and inform registered users by email. If you continue to use the platform after the changes, it will be understood that you agree to the updated policy.

The date of each update will be mentioned at the top of the page as "Last Updated" so you can easily see when the latest change was made.

10Contact & Complaint Process

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us:

• Live Chat: Support is available 24/7 via live chat in both Bengali and English.
• Email: [email protected] — We will try to respond to your request as quickly as possible.

We take any complaints regarding your privacy seriously. Our team reviews each complaint and takes the necessary steps to resolve it.